

Sharing knowledge helps lift all boats
A free webinar series that dives into the hot topics that impact the restaurant industry
Dive into the hot topics that impact the restaurant industry with leaders from Full Course . Each month, we chat with exciting experts who share information you can use to grow your business. Join us to learn something new, have a laugh and connect with fellow professionals who are shaping our industry. If you're passionate about food and creating a more equitable and inclusive industry, this series is for you.
Join Rising Tide
Our next free webinar designed for foodservice industry leaders is right around the corner.
Next on the Horizon
Ever wondered what it takes to scale from a single unit to a thriving multi-brand empire? This session features multi-unit, multi-brand franchisees—including Lauren Fernandez, Full Course CEO and former Chicken Salad Chick franchisee—sharing firsthand lessons on managing growth. From business structures to hiring the right team, this discussion explores the key factors in running a profitable, guest-focused franchise operation. Key takeaways: scaling strategies from single unit to multi-brand success, capital and team-building priorities, and maintaining exceptional guest experience at scale.
The future of franchising is here, and it’s digital, efficient, and omnichannel. Learn from the Full Course team, with over 200 years of combined experience, as they explore the emerging trends, tools, and technologies shaping the future of restaurant franchising. From automating operations to expanding into retail and lifestyle spaces, this session will equip you with the insights needed to stay ahead of the curve and build a future-proof franchise model. Key takeaways: emerging tech: loyalty programs, automated kitchens, and more; expanding brand presence across multiple channels; and tools to optimize customer experience and operational efficiency.
Explore Our Video Archive
Missed the live event? No worries. You can catch up here by watching any of our previous webinars in the video archive.
Discover how to structure your organization for growth, manage operational and financial best practices, and navigate the legal considerations of franchising. Plus, learn how to prioritize brand and marketing efforts to ensure consistency across all locations.
A dynamic panel of female executives discuss how women in the restaurant industry are harnessing empathy, authenticity, and accountability to create a culture of leadership that inspires trust and drives employee retention. Learn actionable insights on building resilient, people-centered workplaces that encourage staff to return and stay engaged.
We dive into the essential metrics that drive profitability and efficiency in your restaurant operations. Learn how to: Track and optimize key metrics, use sales data and menu performance insights to make smarter, data-driven decisions, incorporate customer feedback to refine your offerings and improve guest satisfaction.
As we look ahead to 2025, we'll explore critical trends that will shape the future of dining. Discover the latest menu innovations, economic forecasts, and evolving consumer behaviors that are set to impact the restaurant landscape in 2025. Whether you’re a restaurant owner, operator, or industry enthusiast, this is your chance to equip yourself with the knowledge needed to navigate the coming year.
Discover how to thrive in this challenging economic climate and turn obstacles into opportunities. With topline sales declining and high costs putting pressure on margins, many restaurant owners find themselves navigating a tough economic landscape. Our team of experts will unpack the factors affecting your bottom line and share actionable strategies to enhance your cost of goods and labor model.
Join Lissa Bowen and Lisa Bouchard from Data Dome for an insightful discussion on a strategic approach to improve your culture and retention through hiring. We’ll explore the current state of staffing in the restaurant industry, explain why we should change our mindset, and provide some practical solutions to help you hire the most qualified candidates for critical roles within your organization.
With a career spanning roles such as President of Red Lobster and CEO of Range Restaurant Group, Edna Morris will share invaluable insights into what makes a trailblazer in the restaurant industry.
Join Rising Tide
We'd love to see you at our next free webinar.

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Full Course Foundation® is a 501(c)(3) tax-exempt nonprofit organization. Charitable ID #: 88-3065900. Contributions to Full Course Foundation® may be tax-deductible to the fullest extent permitted by law. Please check with your personal tax advisor regarding the deduction of your gift.